Privacy Policy
Last Updated: 2026
Creative Care and Support Ltd ("we," "us," "our," or "Company") operates creativecareandsupportltd.co.uk (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect
We collect information in the following ways:
- Personal Data: When you interact with our Website, we may collect your name, email address, telephone number, and other contact information you voluntarily provide.
- Technical Data: We automatically collect your IP address, browser type, operating system, referral source, and pages visited.
- Cookies and Tracking: We use cookies and similar tracking technologies to monitor activity on our Website and store certain information.
- Usage Data: We collect information about how you interact with our content, including clicks, time spent on pages, and affiliate link engagement.
How We Use Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Website and services.
- To conduct analytics and understand user behaviour patterns.
- To track affiliate conversions and commission purposes.
- To send marketing communications (where you have consented).
- To comply with legal obligations.
- To prevent fraud and enhance Website security.
Cookie Policy
Our Website uses the following types of cookies:
- Essential Cookies: Required for basic Website functionality.
- Analytics Cookies: Help us understand how visitors use our Website.
- Affiliate Tracking Cookies: Track referrals and commissions from partner casinos and betting operators.
- Marketing Cookies: Used for targeted advertising and remarketing purposes.
You may opt out of non-essential cookies by adjusting your browser settings or by using our cookie consent tool on the Website. Please note that disabling cookies may affect Website functionality.
Third-Party Links
Our Website contains links to third-party websites, including non-Gamstop bookies and casino operators. We are not responsible for the privacy practices, policies, or content of these external websites. We encourage you to review the privacy policies of any third-party site before providing your personal information. Your use of third-party sites is governed by their own terms and privacy policies, not ours.
Your Rights
Under UK law, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, you have the following rights:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may request that we correct inaccurate or incomplete data.
- Right to Erasure: You may request deletion of your personal data, subject to legal exceptions.
- Right to Restrict Processing: You may limit how we use your data.
- Right to Data Portability: You may request your data in a structured, commonly-used format.
- Right to Object: You may object to certain processing activities.
- Right to Withdraw Consent: You may withdraw consent to marketing communications at any time.
To exercise any of these rights, please contact us using the details below.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically, we retain:
- Contact information: Until you request deletion or unsubscribe.
- Analytics and usage data: Up to 24 months.
- Affiliate tracking data: As required by our partners and applicable law.
- Legal compliance records: As required by UK law (typically 6 years).
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or need to report a data breach, please contact us:
Email: [email protected]
Website: creativecareandsupportltd.co.uk
We aim to respond to all privacy requests within 30 days. If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK.